Don’t Forget a Blog Strategy – ‘free People’ Didn’t!

Posted by | Posted in Internet Marketing | Posted on 26-01-2010-05-2008

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Nicholas Cifuentes asked:


Blogs.

As an Internet strategist – my life daily is consumed with social media feeds, blog alerts, feedburner stats, google alert updates, monitoring, strategizing, execution – all of these overused terms and time consuming tactics certainly take a toll on you.

But one thing I do often, as I do for all my clients, is research – taking notice of the growing digital space around me – thinking of ideas to implement innovative strategies among the community and with my clients.

One of those key strategies that are a must in today’s Internet spectrum is a blog.  A blog is key in driving not only traffic, but interest to your brand, product, or company.  Blogs help you appear authoritative in your industry – allowing you to give views on the latest events in your trade, offer reviews, insights, and so on.

This expands into relationship building tools, as you are able to speak more freely and in a more informal and personable style, as compared to how you direct the voice on your main website.  Through the blog channel, they are more likely to trust you, and then all the more likely to visit your main website and then click your links and possibly purchase your product.

It also offers insight for your customers, and allows them to leave comments and ’speak’ to you on a key level. In addition, blogs are extremely search engine friendly – through thousands of possible keywords and fresh, updated content on a regular basis – blogs are simply great facets to have on your website today.  Your simply misguided if you think otherwise.

*Read More for a detailed blog breakdown of the popular clothing line Free People.



Now, another aspect of blogs I enjoy are creating them, not only content strategy, but programming and designing them on a unique level.  One aspect of ‘branding’ a blog is considering the number of possibilities you have when actually build the blog.

How do you want to approach a design? Are you a creative or less scalable brand? Do you have the ‘assets’ to build a ‘creative’ blog? Do you have a content strategy built before you blog? Do you know how to ‘market’ your blog on a daily basis?

These are all important questions you MUST think about before diving into the blog space – thinking you know what to do, when you might need a refresher.

And always remember that blogs vary, depending if you are in the business-to-consumer or business-to-business parallel – but your Plan of Action (POA) should always remain the same.

Case Study.

Free People. A blog that does it Right.

Free People is a ’boutique’ style of women’s and young girl’s clothing – offered both online and in brick and mortar stores around the world.  It is a sister-brand to another well-known bohemian-type clothing, accessories and furniture store – Anthropologie.

Now, the Free People store design is a very creative, bohemian look that stylizes the brand well, and does many good things as far as marketing the brand on the main website – but their blog page does an even better job in terms of look, strategy and content.



First, when you come upon the page – you have a nice flash banner on the top portion of the blog that draws instant attention.  It’s 3-D style and moving parts, keeps the user engaged enough to move the mouse over the falling curtain rod and press it – which then drags the screen over, as if you were in puppet show – making note of their blog’s name “Caravan of Curiosities” – to keep the user engaged enough to follow through the blog to discover its true meaning.

Another side point here – naming your blog something different and marketing that along side your main brand is a nice change of pace on occasion.  But it won’t work for everyone – so carefully think about that before you go off and name your blog something completely different.  The nice touch here is that ‘Caravan of Curiosities’ still has an engaging tone to it, and how they display it in the blog is effective as well.

Working your way down the page – you recognize the 3-D style curtain outline the navigation header, which is simple – and elegant. And then just three blog pages dress the navigation header:

 

Blog: links to the blog homepage Videos: links to a custom video channel page in the blog Shop FP: links back to the main website

 

And from a design aspect – you have to appreciate the look with drawn curtains going down the sides of the pages – very instinctual and effective.



Now, the opening page here is the blog homepage – which after the navigation has your standard blog format and layout with a search box, archives, categories, and a blog roll entitled ‘favorites’.  They also added a store locator and 6 products that are simple photos and text that link back to the main store. The column layout is a three-column layout morphed into two columns, and in that side right column they squeeze in the blog widgets.  All of this is complimented by a great ‘notebook’ style background.  As complex and rich as this design is overall – remember, it is their content that gets the job done…not the design.  Even though I truly applaud them on such a layout – very engaging for a user to traverse through.



Finally, at the bottom of the page — a nice connection with the footer, in relation to the header — similar to how you tie any story together — you must connect the beginning with the end of a story…as you do a website — design and content including.

Content of Free People.

Now, with any website, content is king, always will be king, and on the Free People blog – it is King.  Content on blogs are crucial for search engines because you can create thousands of keywords, all of it search engine friendly, and all the content you create is new and updated – so search engines will love you for it.

Free People does a fantastic job with approaching the all around marketing term – “On Target, Off Topic”. Free People have a target audience, girls, young women ages tween to 45; easily, and for the more trendy women who may breach beyond that age – even an older woman can wear their clothing.  With that target audience in thought – as a marketer – go ‘off topic’ for a bit, and consider talking about content that is not directly related to you, but still, in a way, is connected.



Free People’s breaks up its blog into 26 different categories; topics such as art, books, decor, crafts, food, home office, magazines, polls, music, and so on.  At the same time, they intermix direct categories related to some of their external social media tools, such as their flickr, myspace, facebook, and download pages.

The point is, their content is intellectually placed, and interesting…which is even more important!  They do occasionally drop in content that will push a new outfit, piece of clothing and so on…but not as often as you think.  And they are blogging everyday – with NEW content, and using this to their advantage.

Video.

Another aspect of their content they included was a blog page devoted exclusively to video.  This custom designed video player they added features behind the scene videos of their monthly catalog shoots, as well as a video featuring their 2007 holiday party.  These simple videos are barely 1:30 minutes long, edited with appropriate music, mostly indie stuff, and cut to look a bit grainy and eclectic, as their brand appropriately exhibits now.



This simple idea of placing video on the blog is a great marketing tool.  First, the video takes an editor, all of about an hour to edit and post.  From there…he can take this video – submit it to any external video channels, i.e. YouTube, Viddler, and so on.  They can then upload them to their Facebook, MySpace, and Flickr pages – only enhancing their exposure – through something as simple as video.

For those who don’t know what this is or means; essentially this creates secondary brand exposure that allows you to initially reach out to possible consumers who might not have seen your brand before, allowing them to now find you.  It also allows you to create ‘backlinks’ to your website – this all counts in that SEO puzzle so many clients and people I speak to are always trying to solve.

Final.

Here is the point about all this – what this blog does right is pretty much EVERYTHING. What they do wrong, next to NOTHING, nearly.  And let’s be clear on this, they have people who are supposed to be blogging and acting as community managers to maintain this blog, and update their external social networking profiles, and so on.  This all takes time, and we all know what time ends up being — $$$.  But, the effect of what they have created has allowed them to ‘connect’ with their consumers, and harness new customers, and so on.  Their blog has been around since November 2006, and has amassed a huge amount of traffic daily to the blog.  Agreed – they are a major brand and can spark that type of traffic, but honestly, the simplicity behind their blog strategy only enhances those numbers.

Any company or brand that is thinking of starting a blog strategy need to follow a similar model in structuring their content and direction when beginning or ‘changing up’ a blog for your brand or product.



If you need help in developing a blog strategy for your business, feel free to contact me @ anytime. nicholas.cifuentes@gmail.com


Monitoring Web Traffic Through Site Analytics Part II

Posted by | Posted in Internet Marketing | Posted on 19-01-2010-05-2008

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live2support asked:

HitBox Professional from Visual Science

At Live2Support, we continuously evaluate web analytics and visitor site analysis systems of both the subscription and downloadable variety. We must admit that it is a real jungle out there with thousands of free and paid products available to assess your visitor traffic. Since Live2Support’s chat software has a large number of in-built traffic analysis tools, we are able to provide reliable comparisons against a functional benchmark.

The web statistics service from Visual Sciences called HitBox Professional is among the more popular solutions being used today. We will tell you about its many features in a moment but first we need to tell you that it is not free. Monthly subscriptions to HitBox Professional start at $26.67 a month and goes up from there depending on which plan you choose. But before you fish out your credit card, we ask that you first sign up for a fully functional demo version of the service.

It is a good idea to first use the demo version of the subscription service just to make sure this is what you are looking for. Visual Science is strong on customer support and so if you are one of those users who will need help during the initial stages of implementation, we recommend that you consider HitBox Professional seriously.

HitBoxProfessional and its Features

HitBox Professional provides real-time web site analysis. This means that you can watch visitor activity as it takes place on your web site. HitBox Professional is equipped to show you where your site visitors are coming from a search engine results page, web site, directly from a web browser etc. which web pages on your web site they are looking at, and which navigational paths they take through your web site. The program also tracks customer orders, customer behavior and revenue, and accurately identifies the optimal sources of customer acquisition. HitBox Professional enables you to pinpoint which promotion or incentive program on your web site is generating maximum heat.

The end result? Web analytics programs like HitBox Professional can help you devise powerful strategies to increase visitor conversion rates, and in the final analysis, improve the quality of customer service.

Downside

Many users and web masters consider HitBox Professional to be good value for money. Its pricing structure, however, can be misleading. Subscription plans are based on monthly page views and if your page views happen to be higher than the allowed number in your plan and exceed the limit, it costs extra. The extent to which HitBox Professional is page view sensitive is not determined by you but by external factors such as visitor traffic and Hatbox’s interpretation of this data.

Although HitBox Professional touts many advanced-level report generation features such as the ability to send reports to your inbox and the ability to export traffic data to Excel spread sheets, we have to make sure that you aren’t biting off more than you can chew. To eliminate the possibility of feature overkill, you might want to consider first signing up for a trial demo version before you subscribe to the service on a regular basis.

Google analytics

Google Analytics is a service offered by Google and is designed to generate comprehensive site visitor traffic data and statistics about the visitors to your web site. Like most other Google services, Google Analytics is free and is extremely easy to install and use.

Although the intended purpose of Google Analytics is to help web site owners who participate in Google’s PPC programs like AdWords and AdSense with traffic analysis, anyone can use Google Analytics. It provides data on most critical web site traffic issues such as where your site visitors are arriving from, how long they are staying on your site and their geographical origin. If you have used Google Analytics before and feel like commending Google for its elementary and yet highly effective approach to traffic analysis, you might want to hold off. This tool was originally developed by Urchin Software Corporation and was subsequently acquired by Google in April 2005 like You Tube, Jaiku, Blogger, Adaptive Path’s Measure Maps and Feedburner. If you happen to be using any type of PPC to increase site traffic and your conversion ratio, Google Analytics is a safe and sure bet for you. This is because its reporting functions are known to be accurate and mostly tally with similar data from other traffic analysis solutions.

Google Analytics allows you to choose from eighty distinct reporting features all of which update in one hour or less. You are allowed to monitor up to fifty web sites although many web masters are able to sneak in a few extra URLs while Google looks the other way.

Downside

With annual revenues of $10.6 billion and a worldwide full-time employee base of 15,916, it is hard to expect Google to be less than perfect. However, there are programs which can prevent Google Analytics from compiling traffic statistics through overtly vigilant gate keeping. Pop-up blockers like Adblock and computer privacy services like Tor do a great job of keeping Google at bay.

Conclusion

If your web site has either a customer or a content orientation, it makes perfect sense to sign up for a traffic analysis service. From a technical perspective too, this is not a complex task. All you have to do is to paste and embed Java script on to your web pages, upload your updated web pages and activate the site. Just as an aside, we would like you to know that Live2Support too comes with extremely powerful web analytics attributes. All the important features offered by HitBox Professional and Google Analytics are available in Live2Support which gives you the added advantage of getting potent live chat features and web analytics in a single functionally integrated environment. And we provide full-fledged customer support too!



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Social media marketing

Posted by | Posted in Internet Marketing | Posted on 26-12-2009-05-2008

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Jonathan Mac asked:

Social media marketing is the very effective tool for marketing your products. There is no other alternative marketing strategy for social media marketing. Hence social media marketing is indispensable for any online business. Social media marketing needs a different approach when compared to the other online marketing strategies. For a social media marketing campaign to be successful, it is very much important to understand the tactics that work better. This article is all about the effective social media marketing tips.

1. Creating unique profiles in Social Networks

Social networking sites like myspace and facebook have great importance in business promotion. This part of social media marketing can get lots of traffic to your website along with building credibility among people worldwide. The social networks are now crowded with the online marketers and hence it is important to highlight your profile in the crowd. Though there are lots of customization options available in the social networking sites itself, it is always good to get some professional help for advanced customization. These social media marketing professionals will be able to provide you will very unique profiles which will get noticed by the social media crowd immediately.

2. Don’t try to sell anything in the Social Networks

Many social media marketers just advertise their products through their social media profiles. This is a wrong move. Social networks are for connecting to people and not for advertising the products, Hence your main motive in the social networks should be to connect to as many people as possible. The traffic to your website and the credibility to your services/ products will eventually increase as your networks grow.

3. Don’t leave any social media profiles unattended

Active participation is a basic necessity of any social media marketing campaign. Just creating some profiles in a handful of social media sites doesn’t do any good. You should post some content to the social media profiles frequently and make them look lively. Always remember the fact that Google crawls the profiles that are frequently updated. Moreover, the visitors of your profile will love to see many updates. You should also involve in activities like participating in polls, posting in forums, making comments and connecting with the people of similar interest.

Social Media marketing is a time consuming process and for the moment of truth it is really worth the time you spend. If you don’t have enough time for social media marketing in your tight schedule, there are professional social media marketers who are ready to help you. To the added advantage, these professional social media marketers can analyze your website and create the best marketing strategy. By paying them a nominal fee, you can just sit back and relax, watching your network grow along with the web traffic and business.

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Expanding Your Business Globally via LinkedIn

Posted by | Posted in Internet Marketing | Posted on 27-11-2009-05-2008

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Robin Dale asked:



Linkedin and maximize your own personal profile with your page will begin growing as we have in order to meet great social networking site you to answer those questions using this powerful social networking is totally different people think that you donrsquot need to maintain list of contacts hotmail aol yahoo etc from other.

An expert as connections and learning to relate to relate to initiate the people with them so in returns allow.


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Facebook Marketplace

Posted by | Posted in Internet Marketing | Posted on 09-11-2009-05-2008

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Kris Olin asked:

Facebook first introduced the Marketplace application in mid 2007 as a way for people to post classified listings on the site. Now Facebook has launched its new, updated Marketplace. This time the Marketplace is powered by a company with a funny name, Oodle. Despite the name they are a big online classifieds company founded by former Excite and eBay executives. Oodle has built a completely new version of the Marketplace focused on giving people a place to buy, sell or give things away to the people they know.

This Facebook Marketplace Guide is a practical Step-By-Step Guide for all of you who want to learn how to sell your items effectively on the new Facebook Marketplace.

Using the Facebook Marketplace you can sell, give away, buy, ask or search for anything you want. You can also use the Marketplace to support your favourite charities by selling your unwanted goods for a good cause. Additionally, you can see what your friends are buying and/or selling. Facebook users can post their Marketplace listings free of charge. Your listings will be viewable to millions of Facebook Marketplace users worldwide. If you have previously used the old Facebook Marketplace, you should see it bookmarked in the lower left hand corner of your monitor. And, if you had active listings in the old Marketplace, you should be given the option to transfer them to the new Facebook Marketplace. If you have not used the Facebook Marketplace application before, you can find it here: facebook.com/marketplace.

Ok, let’s get down to business. As I mentioned, this is a

Step-By-Step Guide how to sell in the Facebook Marketplace effectively

So, here we go:

Step 1 – Take a Photo

Grab your digital camera and take a nice close-up picture of the item that you wish to sell. It is best to shoot against a light, solid background. Transfer your photo to your computer as a JPG-file. If your item is something that can’t be presented with a photo, don’t worry, you can still get it listed.

Step 2 – Log On

Log on to your Facebook account and fire up the Marketplace application. Just click the Applications menu in the lower left hand corner of your screen and choose Marketplace. You are greeted with the Marketplace welcome screen.

You have four main options at your disposal:

Sell It Sell for a Cause

Give It Away and

Ask for It

In this guide we are concentrating on the Selling-for-Money side of things, so you may leave the screen as it is and write a short description of your item in the box where it says “Sell something to make extra cash.” When you click the box it will change into “Yourname” is selling..?. Write your main headline for the listing here. After writing your headline description, click the blue Post-button.

Step 3 – Write Your Advertisement

After you have written your headline for the listing you are presented with a new screen with more options related to your listing. Write a punch line type of a description in the box “Why are you selling it”?. You could write “I need money to buy more stuff.” but, even though it might be the case, I don’t think it would get your listing noticed. Consider this space as your sub headline for the ad. Write this description like you were working in an advertising company. Or, if you feel more conservative, just describe your item as funky as possible. You have two lines to hit the point.

Next, state your asking price in the Price-box. You know what its worth.

Write your location. This is a must. Just write in your city.

Choose a category for your item. At the time of writing this book, there are only the following 13 categories available:

Baby & Kid Stuff

Books & Magazines

Cars & Vehicles

Clothes & Accessories

Collectibles

Computers & Accessories

Electronics

Furniture

Home and Garden

Musical Instruments

Sporting Goods, Bicycles & Equipment

Tickets

Everything Else

If you can’t find a suitable category for your item, you can always choose Everything Else, however it is not a very good category to be listed under.

In the next box you can provide a wider description of your item. Here you have more room than just two lines. Describe your item with as much detail as you can. You know, size, colour, condition,.. those sort of things. But, don’t stress yourself too much with this; you can always change it later. Once you have created the best advertising text ever, hit the Browse-button to locate your photo from your computer, USB stick or where ever you think you saved it in Step 1. Yes, I know, … I can never find my images either. Don’t panic though, you have time to locate it; the screen isn’t going anywhere.

You found it? Good! Actually, you can upload two photos if you wish. For instance if you are selling a book, it is a good idea to upload both front and back covers. You can upload even more images later on, but for the sake of this exercise, one is enough.

Tick the Terms of Use-box and click the Submit-button.

Step 4 – Rather Unnecessary Step

The next screen has your details on it and your only option is to click the Continue-button. I really don’t know why this screen exists, but since it does all we can do is click the button.

Step 5 – Publishing

Next you will get a screen asking if you want to publish this listing in your own Facebook profile. This is a good idea. You will get a choice for a Full, Short or a One Line description. I would recommend you’d choose the Short-option. You may tick the Always do this for Marketplace-box if you wish to use this same option every time you list something. So, if you wish to publish this listing on your profile, click the Publish-button, but if you only want it to appear in the Facebook Marketplace, choose the No, Thanks-button.

Step 6 – Promotion

This step is your first chance to advertise your new listing. This is also a good idea. You can Recruit Friends to Promote your Listing in their News Feed. You can add up to 5 of your friends by clicking on their pictures. You can also choose them by writing their names in the Find Friends-box. Once you have chosen your friends who might be interested in promoting your listing, click the Send Request-button; or if you don’t want to bother your friends this time, choose Skip.

Step 7 – Personal Marketing Message

You will be presented a confirmation screen with your details. You can add a personal message to this post by clicking the blue Add Personal Message-hotlink. If you don’t want to add your personal message, just click the Send-button. You also can cancel this message altogether by clicking Cancel.

Step 8 – Done!

Congratulations! You have listed your first item on the Facebook Marketplace. Listings take approximately 30 minutes to be included in the search index.

You will be presented with the screen titled “Manage My Listing: Active”. Here you can review your listing and, if you wish to make any changes click the Edit Details-hotlink in the light green bar. You can also delete your listing as well as promote your listing with a Facebook Ad. I will not get into details how to produce Facebook Ads in this book. That topic, among many other good ones, will be fully covered in my Facebook Advertising Guide.

That’s it, you’ve done it! Good work! Thank you for reading so far.

Additional, good to know stuff:

Editing Your Listing

You can easily edit your listings after you have published them. Just click the Edit Details-hotlink on the screen mentioned in the Manage My Listing -page, and you will get pretty much the same screen as when you were writing the listing in the first place. You can change every detail of your listing here as well as upload more images if you wish. It is a good idea to show as many images as you can.

After you have made your changes in this panel click the Submit-button to get your listing updated. You will again be presented with a useless confirmation screen as seen. Just ignore it, and click the Continue-button.

Next, you will be asked if you wish to publish this updated listing on your Facebook profile as in Step 6. You may choose to publish again, or you may just click the No, Thanks-button.

Finally, you will see your updated listing on the “Manage My Listing”- screen.

Managing Your Facebook Marketplace Listings

You can easily manage all of your Facebook Marketplace listings in one convenient location. If you click the My Listings-hotlink in the Marketplace menu, you will see your current listings. This is your place to manage all your listings. You can add more listings, edit them and after you have sold your items you can delete them.

As I mentioned earlier, you can also sell your items for a cause or you can give them away for free (don’t know why, but you can). You can also find something you need for yourself. These functions are not covered in this book, but I’m sure you’ll manage them with the principles covered here.

Ok, I hope you enjoyed this Facebook Marketplace Guide. I wish you luck in selling your stuff through Facebook. I sold my first item, an awesome Jimi Hendrix Wah-Wah guitar pedal in just 3 days.

Best regards,

Kris Olin, MscBa, marketing

This Facebook Marketplace Guide is also available as a fully illustrated PDF-version.

You can download it FREE: www.facebook-advertising-marketing.com

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